Core Returns

The Weller Truck Parts core return program is designed to facilitate an efficient and cost-effective way of returning your cores. Following the instructions listed below will ensure your core is processed quickly and correctly.

1. Attach the Core Return Tag provided with the remanufactured unit to core.
   1. For warranty units, obtain a Warranty Repair Authorization (RA#) from your Weller Truck Representative. If you are not sure who your representative is call the Reman Center at 1-800-872-6697 or email warranty@wellertruck.com.
2. Prepare the unit for shipping.
   1. Drain oil from unit.
   2. Band, wrap, or strap unit(s) to a pallet.
   3. Attach a copy of the warranty invoice, core tag or RA# to the unit for identification.
3. Notify Weller Core Returns when unit is ready for pick up.
   1. You can notify Weller Core Returns in one of four ways:
      1. Download the Weller App!
      2. Login to the customer portal at the above right of this screen.
      3. Email corereturn@wellertruck.com
         1. Provide the following: Core return tag number, Weller Truck Parts invoice, or the RA if the unit is a possible warranty
         2. Your contact information
         3. Your company's hours of operation
      4. call 1-800-872-6697, Ext. 27016
         1. Provide the following: Core return tag number, Weller Truck Parts invoice, or the RA if the unit is a possible warranty
         2. Your contact information
         3. Your company's hours of operation